Apple Trade In Turn the device you have into the one you want. Trade in your eligible device for credit toward your next purchase, or get an Apple Gift Card you can use anytime. 1 If your device isn’t eligible for credit, we’ll recycle it for free. No matter the model or condition, we can turn it into something good for you and good for the planet. Close the folder and restart your Mac. Then, try re-downloading your files that were causing problems before. If this doesn’t solve the problem and your Mac App Store won’t download anything, the next solution is re-indexing. Your Mac uses Spotlight to determine what apps you have installed. How do I check if the file system of my volume is NTPS? Navigate to the volume where your app package is installed. Right-click the volume, and then select Properties. If your volume uses NTFS, the File system displays as NTFS. If the file system of the volume is not NTFS, change the install location to a volume that uses the NTFS file.
Have you experienced problems on your Mac when you are updating apps but it won’t download the updates or the Mac app store won’t download anything, at all?
You are not alone because it is one of the most common problems encountered by Mac users whether it’s downloading or installing updates, apps, or files. There are also cases when the notification says the app or file has been downloaded but you just can’t find where it is, or when the installation process just quits all of a sudden even when you have a strong internet connection.
Why Cant I Download Anything Windows 10
How To Fix The Download Problem
The easiest solution would be to empty your App Store’s temporary download cache folder. This solution works most of the time and it is easy to do. But before you start fixing your Mac download problems, run a scan of your computer first to make sure there are no corrupt files or cache affecting your App Store. You can use Outbyte MacRepair to scan and clean up your computer for all types of junk.
Once you’ve run the scan and deleted all unwanted files, don’t forget to backup your important files before you start fixing your App Store. This seems like a very simple problem with a very easy solution, but you’ll never know what could happen so always backup your files just to be safe.
After these preparations, log out of the App Store and then log back in. Then, follow these steps to solve your App Store download problems:
- Go to Spotlight and type in Terminal.
- Type in the following command: defaults write com.apple.appstore ShowDebugMenu -boot true ; killall AppStore ; exit.
- Open App Store and sign out of it by going to Store > Sign Out.
- Then go to Debug Menu.
- Select Clear Cookies and Reset Application.
- Next, type the following commands in the Terminal one at a time. These commands will reset the plists:
- rm ~/Library/Preferences/com.apple.appstore.plist
- rm ~/Library/Preferences/com.apple.storeagent.plist
- rm ~/Library/Cookies/com.apple.appstore.plist
- Then type in: open $TMPDIR../C/com.apple.appstore/. This opens your Mac App Store’s temporary download cache folder.
- Delete these files:
- apple.appstore.plist
- apple.installer.plist
- Or you can type in the following commands to delete these cached files:
- rm -r ~/Library/Caches/com.apple.appstore
- rm -r ~/Library/Caches/com.apple.storeagent
- Close the folder and restart your Mac.
- Then, try re-downloading your files that were causing problems before.
If this doesn’t solve the problem and your Mac App Store won’t download anything, the next solution is re-indexing. Your Mac uses Spotlight to determine what apps you have installed. And perhaps, due to a bug or a corrupted file, your operating system thinks that the app you are trying to download is already in your system which is why it is not letting you download it again.
To re-index your applications, follow these steps.
- Go the Apple Menu and go to System Preferences > Spotlight > Privacy tab. This opens the Spotlight preferences pane.
- Add your primary HD (the default name is Macintosh HD) by clicking the + and selecting your HD. This will stop your OS X from indexing that particular drive.
- Close the System Preferences window.
- Click the Apple Logo and choose Log Out.
- Log back in and navigate back to the Spotlight preferences window.
- Click the – button and select your HD.
- Close the System Preferences window.
The system will begin re-indexing everything in your HD. If you see a dot in the center of the magnifying glass, which can be found at the top right of the menu bar, then that means the re-indexing is ongoing.
Open the App Store to re-download the app or update what you were downloading previously.
See more information about Outbyte and uninstall instructions. Please review EULA and Privacy Policy.
Try these steps if you can't connect to any of these apps:
Check the system status page
Check Apple’s System Status page to see if there’s an outage for a service in your country or region.
Make sure that your device is connected to the Internet
Use any Internet browser to connect to any website. If nothing loads, use another device on the same network to see if it can connect to any website. If no other devices can access the Internet, turn off your Wi-Fi router, then turn it on again to reset it. If you still can’t connect to your Wi-Fi network, contact your Internet provider for more help. If only your first device can’t connect to the Internet, get help with Wi-Fi on your iPhone, iPad, or iPod touch, Apple Watch, Apple TV, or Mac.
If you use cellular service to connect to the Internet on your iPhone or iPad, make sure that you have cellular data turned on for the app that you're using. To do this, open the Settings app, tap Cellular, then turn on Cellular Data.
Update your software
Update to the latest version of iOS or iPadOS, macOS, tvOS, watchOS, or software for your non-Apple device. Then try to connect again.
Check the date and time
Make sure that the date and time on your device are set correctly for your time zone.
On your iPhone, iPad, iPod touch: Open the Settings app. Tap General, then tap Date & Time. Get more help with date and time.
On your Mac: Open System Preferences, then choose Date & Time.
On your Apple TV: Go to Settings > General > Date and Time.
Why Can T I Download Anything
If the date and time are incorrect, update them or turn on the option to set date and time automatically.
If you see a different connection alert message
Use the steps above if you see one of these error messages:
- 'Cannot connect to the iTunes Store. An unknown error has occurred.'
- 'We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.'
- 'Could not connect to the iTunes Store. Make sure your network connection is active and try again.'
- 'We could not complete your iTunes Store request. The network connection could not be established. There was an error in the iTunes Store. Please try again later.'
Related topics
- If you're connected but you can't download content, change your Apple ID password. You might have to sign out and sign in again. If you're asked to verify your payment information, make sure that all payment details match what's on file with your financial institution.
- If you're connected but you can't download or update apps, pause and restart the app download or restart your device.
- Learn what to try if you also see pop-ups in Safari on your Mac.
- Learn what to do if you see error -45054 on your computer.
- With iTunes for Windows, check to see if you turned on third-party security software or Windows Firewall.
- If you’ve tried all of the above steps and you still can’t connect, contact Apple Support.
Not Able To Download Anything
Store availability and features might vary by country or region. Learn more about what's available in your country or region.